DieCast-Toys Return Policy:
In order to exchange damaged or items with missing parts our customers must meet these conditions, please read out refund policies carefully:
~We will not refund or exchange if the item have minor manufacturer defects. For example, minor scratches, paint chips, and dents are unacceptable.
~To request a exchange must notified in within 7 days of receiving of order pkg. by email us at firstname.lastname@example.org to obtain an RMA number and return address. NO EXCEPTIONS IF NOTIFICATION PASSES 7 DAYS! No Refund will be issue if RMA number request pass the 7 days time flame. In the event that we do not have the same products in stock, we will give you the option of waiting for the new stock to arrive, a store credit for the full amount, or a full refund.
~ Return items need to be ship to us within 30 days of receiving. All parts must be returned in their original packaging and condition.
~Customer will pay for return shipping fee and original shipping costs are non-refundable.
~DieCast-Toys will charge a 15% restock fee for all returns/exchanges, in order to have a large variety of items. Item has to be in original condition. Based upon inspection. Depending on how badly the product was damaged. If the damage is too obvious and the item is declared as non sellable anymore, we will reject the return and send it back to you.
~Percentage is calculated from the price of the products being returned, excluding shipping charge. Please note however, that some promotional items may not be refundable. We will clearly state if a product is non refundable in the description.